Privacy Policy

1. Information We Collect

Information you provide directly

When you fill out a contact or estimate request form on our website, we collect the information you submit, which may include your name, phone number, email address, mailing address, and a description of your project. We only collect what you choose to provide.

Information collected automatically

When you visit our website, certain information may be collected automatically by our web hosting provider or analytics tools. This may include your IP address, browser type, operating system, pages visited, referring website, and the date and time of your visit. This information is used to understand how visitors use our site and to improve our content.

Cookies

Our website and any third-party tools we use (such as embedded contact forms or analytics services) may place cookies or similar tracking files on your device. Cookies help us remember preferences and understand site usage. You can disable cookies in your browser settings at any time, though some parts of the website may not function properly without them.

2. How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests, questions, and messages
• Schedule on-site consultations and follow up on project inquiries
• Send you project-related information you have requested
• Improve the content and functionality of our website
• Comply with legal obligations

We do not use your contact information to send unsolicited marketing messages. If you contact us about a project, we may follow up by phone or email to complete that request. We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information only in the following limited circumstances:

• Service providers: We may share your information with third-party vendors that help us operate our website or manage communications, such as our web hosting provider or contact form service. These vendors are required to protect your information and are not permitted to use it for their own purposes.
• Legal requirements: We may disclose your information if required to do so by law or in response to a valid legal request.
• Business transfers: If La Mirada Concrete is sold or transfers its assets to another entity, your information may be transferred as part of that transaction.

4. Data Retention

We retain the personal information you submit through our website for as long as necessary to fulfill the purpose for which it was collected, to maintain business records, or as required by law. If you would like us to delete your information, you may contact us using the contact details at the end of this policy. We will honor deletion requests where we are not legally required to retain the information.

5. How We Protect Your Information

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses HTTPS encryption for data transmitted between your browser and our web server. However, no method of transmission over the internet or method of electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites such as Google Maps, review platforms, or licensing verification sites. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of any third-party sites. We encourage you to review the privacy policies of any external websites you visit.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include the right to:

• Know what personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of certain data uses

To exercise any of these rights, please contact us at the email address below. We will respond to your request within a reasonable time.

8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us and we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date at the top of this page. Your continued use of our website after any changes are posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

10. Contact Us About Privacy

If you have questions or concerns about this Privacy Policy, or if you would like to request access to or deletion of your personal information, please contact us: